Refund Policy

We appreciate your choice to use TryHairstyle for your virtual hairstyle needs. We strive to provide a seamless experience, and we want to ensure transparency about our policies. In the event of dissatisfaction, we do offer a refund process.

Our decision not to provide automatic refunds is rooted in the substantial computational resources invested in training and enhancing our state-of-the-art AI models. These resources are non-recoverable, making it challenging for us to accommodate automatic refund requests.

However, we understand that circumstances may arise, and we're here to help. If you find yourself dissatisfied or encounter any issues, please follow the outlined process for refund requests below.

Refund Request Process:

  1. Contact Support: If you have any concerns or require clarification, our dedicated support team is ready to assist you. Please reach out to us at [email protected].
  2. Refund Request by Email: If you are dissatisfied with our service and wish to request a refund, you can email our refund support team at [email protected]. In the subject line, please write "[REFUND REQUEST] - Your Subject" to expedite the process.
  3. Provide Details: In your email, include details such as your transaction ID, the reason for the refund request, and any additional information that may help us understand your situation better.

Our team will review your request promptly and respond accordingly. We appreciate your understanding and cooperation as we work to address your concerns and enhance our services.

Your satisfaction remains our top priority, and we're committed to delivering a positive experience with TryHairstyle. Thank you for being part of the TryHairstyle community. We look forward to assisting you and ensuring your journey with us is as enjoyable as possible.

Sincerely,
The TryHairstyle Team